Question 1

What is Piter?

Accepted Answer

Piter is a VMS (Vendor Management System) designed for and by intellectual services procurement leaders, serving business lines.

Question 2

What are the benefits of Piter?

Accepted Answer

Better visibility on your external resources, cost optimization, centralized information, process automation and improved compliance.

Question 3

How to join the Piter platform as a supplier?

Accepted Answer

Clients on Piter are responsible for adding their service providers to the platform.

Question 4

What kind of support is available?

Accepted Answer

A dedicated customer support is available to every user. You can reach us by email or via our built-in messaging system.

Question 5

What are the main features?

Accepted Answer

Supplier management, intellectual services management, process automation, centralized data and integration with your other systems.

Question 6

Can I customize Piter?

Accepted Answer

Yes, you can configure workflows, notifications and settings to your preferences.

Question 7

Can I import existing data?

Accepted Answer

Piter lets you import data from CSV files or other compatible formats.

Question 8

Does Piter guarantee security?

Accepted Answer

Data encryption, regular backups and restricted access to sensitive information.

Question 9

What is the cost?

Accepted Answer

Cost depends on spend volume and required features. We offer flexible subscription options.

Question 10

Can I try Piter before committing?

Accepted Answer

Yes, you have access to a demo version to discover the features for a limited time.

Question 11

Is Piter compatible with my internal tools?

Accepted Answer

Our solution is compatible with your full stack and rolls out very quickly.

Question 12

Are tutorials available?

Accepted Answer

Yes, a knowledge base is accessible through a dedicated client interface.

Question 13

Is Piter suitable for all company sizes?

Accepted Answer

Yes. Piter is recommended for service volumes above 30 FTE.

Question 14

What types of reports does Piter offer?

Accepted Answer

Piter provides predefined and customizable reports on performance, spend, lead times and deliverables.

Question 15

What languages are supported?

Accepted Answer

The platform is available in English, Spanish and German. More languages to come.

Question 16

Can I customize my dashboards?

Accepted Answer

Dashboards are not customizable, but you can export the data to build your own reports.

Question 17

Can I invite external suppliers?

Accepted Answer

Piter is a collaborative tool that lets you invite suppliers while controlling their access.

Question 18

Can I export my data?

Accepted Answer

You can export your data to common formats such as CSV or Excel.

Question 19

What performance tracking features?

Accepted Answer

Piter includes supplier performance tracking and service evaluation.

Question 20

Does Piter handle contracts?

Accepted Answer

Yes, Piter provides contract management features to store, track and manage your contracts.

Frequently asked questions

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